This Privacy Policy explains how Creative Impressions processes personal data when you use the website, submit files, request print services, or communicate with us about photo and art printing.
Depending on your location and the applicable law, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal data. You may also have the right to receive a copy of data you provided in a portable format where the law allows it.
To exercise a privacy right, submit a clear request using the contact details in this policy and describe the data or activity concerned. We may ask for information needed to verify identity and to locate the relevant records. If a request cannot be fully granted, we will explain the reason where the law requires it.
We keep personal data only for as long as needed to handle the inquiry, complete the order, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer required, it is deleted, anonymized, or archived in a limited form where retention remains necessary.
The updated version will apply from the date it is published on the website unless a different effective date is stated. We may also provide a separate notice when a change is material and affects how personal data is handled.
We use personal data to respond to inquiries, review image files, prepare quotations, confirm print specifications, produce and deliver orders, manage payments, provide status updates, maintain records, improve website performance, and meet legal obligations. We may also use data to address technical issues, prevent misuse, and communicate about the requested service.
We may share personal data with service providers that support website hosting, file handling, payment processing, communications, delivery, and record management. These parties act on our instructions or as independent controllers where their own services require it. We limit sharing to what is reasonably necessary for the relevant task.
We may disclose personal data to public authorities, courts, or other parties when required to comply with law, enforce our rights, protect against fraud or misuse, or respond to lawful requests. We may also share information where necessary to establish, exercise, or defend legal claims.
For GDPR purposes, Creative Impressions acts as a controller for personal data processed through the website and related print services. Processing is based on the need to handle inquiries, prepare quotations, review files, produce printed items, manage delivery or collection, comply with legal obligations, and rely on consent or legitimate interests where appropriate.
Where GDPR applies, this policy explains how we process personal data of individuals in the European Economic Area and how those individuals may exercise their rights.
Where GDPR applies, individuals may request access, rectification, erasure, restriction, objection, and data portability, and may withdraw consent where processing is based on consent. The right to object may apply to processing based on legitimate interests. Requests are assessed against legal obligations, security needs, and the need to retain records for business administration.
We may collect identification and contact details, order and payment information, file uploads and print specifications, communication records, delivery or collection details, and technical data such as device and usage information. In a print studio context, this may include image files, proofing instructions, paper or size preferences, and status updates linked to the requested service.
We receive data from contact forms, email, file upload tools, and other direct communications. We also generate limited operational data from order handling, file review, production tracking, and website use. Where payment is made, we receive transaction-related information needed to complete and record the payment.
We may use essential cookies to support site operation, session cookies to maintain form or browsing state, and preference cookies to remember basic settings. Where analytics or similar tools are used, they are limited to understanding site performance and usage patterns. We do not rely on cookies to collect more information than is needed for these purposes.
You can usually block or delete cookies through your browser controls, and some browsers allow you to manage cookie preferences for individual sites. If cookies are disabled, parts of the website may not function as intended, especially features that rely on form handling or session continuity.
